If you smell gas, leave the home immediately and call the gas utility or emergency services from outside; never use switches, flames or phones indoors.
Recognize a leak
Gas smells like rotten eggs and may come with a hissing sound.
What to do
Leave, call from outside, do not use switches.
Routine safety
Keep burners clean, use the range hood and have connections checked by a professional.
When to call us
For igniter or burner problems that are not leaks. See gas stove clicking.
Frequently asked questions
Is clicking a leak?
No, but a smell is.
Who repairs a gas line?
The utility or a licensed professional.
Are detectors useful?
Yes.
How often to inspect?
Yearly.
Appliance-by-Appliance Notes
What Happens During a Wash Cycle
A washer fills through two inlet valves, agitates or tumbles the load, drains through a pump, and spins to extract water. A lid or door switch, a water level sensor, a drive motor, and a control board coordinate each step. When the machine stops mid-cycle, flashes an error, or leaves clothes soaked, one of those parts has usually lost its signal or power. Reading the sequence helps a technician narrow the fault quickly.
Lint, Vents and Fire Safety
Lint buildup in the vent line is the leading cause of dryer fires and of long drying times. Clean the lint screen every load, and have the full vent duct cleaned at least once a year. Use rigid or semi-rigid metal duct instead of white vinyl or foil accordion ducting. If your vent run is long or has many bends, airflow drops and heat accumulates, which trips safety components and wears out parts early.
How a Dishwasher Cleans
A dishwasher fills with water, heats it, sprays it from rotating arms, drains it, and often dries with a heating element or a condensation process. An inlet valve, circulation pump, drain pump, heating element, float switch, and control board manage each step. If dishes come out dirty, wet, or the cycle never starts, one of those systems is the likely culprit.
How a Dryer Heats and Moves Air
A dryer pulls room air across a gas burner or electric heating element, tumbles clothes in the drum, and pushes the moist air out through the vent. Thermal fuses, high-limit thermostats, a cycling thermostat, a moisture sensor, and a belt-driven motor control the process. When a dryer runs but does not dry, the cause is nearly always airflow, heat, or both. Checking airflow first costs nothing and often solves the problem.
What Our Diagnostic Visit Includes
Every visit starts with a full inspection, test of the suspect components, and a flat-rate quote before any work begins. The diagnostic fee is waived when you approve the repair, parts and labor are covered by a 90-day warranty, and same-day appointments are available when scheduled. You approve the price first, so there are no surprises.
How a Microwave Heats
A magnetron produces microwave energy, a waveguide directs it into the cavity, and a turntable and stirrer spread it around. A high-voltage transformer, capacitor, and diode supply power to the magnetron. Because the high-voltage parts store dangerous charge even when unplugged, microwave repair belongs to trained technicians.
When to Call a Professional
Stop and call a technician when you see burning smells, sparks, water pooling on the floor, a tripping breaker, or gas odors. Electrical, gas, sealed refrigerant, and high-voltage work present real safety risks. A homeowner can clean and reset, but repairs involving live circuits should be handled by trained professionals.
Drain Pump and Filter Maintenance
Coins, hair ties, lint, and small socks collect in the drain pump or the filter behind a small access panel on most front-load machines. Clean it every couple of months, with a towel and shallow pan ready for the water that spills out. A clogged filter causes slow draining, standing water, and loud humming. A pump that still hums but will not move water may have a jammed impeller or a failed motor.
Warranty, Home Protection Plans and Paperwork
Check whether your appliance is still under the manufacturer warranty before paying for service, and keep receipts and model numbers together. Home warranty plans may require their own approved contractors and may limit coverage for pre-existing issues. If you pay out of pocket, keep the invoice, because our 90-day parts and labor warranty is honored with that record.
Parts Availability and OEM Quality
Technicians who stock common OEM parts can often finish a repair in a single visit. Aftermarket parts vary in quality, and some void warranties. Ask whether the part is OEM, and keep the old part for your records. Model and serial numbers on the appliance label let the technician order the exact match.
Energy Efficiency and Utility Savings
A well-maintained appliance uses less electricity and water. Dirty coils, clogged vents, worn gaskets, and weak heating elements all force the unit to run longer. Fixing them can reduce utility bills noticeably through the summer. Keep appliances level, avoid overloading, and use energy-saving cycles where they make sense.
Renters, Landlords and Property Managers
Rental properties need quick, documented service to keep tenants comfortable and protect the unit. Landlords can approve repairs by phone, receive a written invoice, and schedule access with the tenant. Tenants should report problems promptly and avoid DIY electrical or gas work, which can create liability.
Safety Habits Every Household Should Follow
Keep the area around appliances clear of cardboard, cleaning chemicals, and clutter. Never defeat a safety switch, and replace damaged cords immediately. Test smoke and carbon monoxide detectors, especially if you have gas appliances. Teach everyone in the home where the gas shut-off and the electrical panel are located.
Why Early Repairs Save Money
Small problems grow. A worn belt can damage a drum, a leaking hose can ruin a floor, and a clogged coil can burn out a compressor. Calling at the first sign of trouble usually costs a fraction of waiting for a total failure. With upfront flat-rate pricing and the diagnostic fee waived with any repair, there is little reason to wait.
Why Metro Atlanta Homes Face Unique Appliance Wear
Clayton County and the surrounding Georgia suburbs share long humid summers, heavy pollen seasons, and frequent thunderstorms. Heat and humidity increase the load on refrigerators and dryers, while power surges from storms shorten the life of control boards. Surge protection, good ventilation, and regular cleaning are simple steps that protect every appliance in the home.
How a Refrigerator Actually Keeps Food Cold
A refrigerator moves heat rather than making cold. The compressor pressurizes refrigerant, the condenser coils release that heat into your kitchen, and the evaporator coil absorbs heat from the food compartment. A fan pushes the chilled air around, and a thermostat or control board decides when the cycle starts and stops. When any one of those parts weakens, the symptoms look similar: warm shelves, frost, noise, or a unit that runs constantly. Knowing the cycle helps you describe the problem clearly to a technician and avoid paying for a part that was never the cause.
Preventive Maintenance Calendar
Every few months, take ten minutes to vacuum coils, clean filters and lint traps, inspect hoses and gaskets, and run cleaning cycles. Once a year, schedule a vent cleaning and a visual check of power cords and water lines. Preventive care costs far less than emergency repairs and keeps warranties valid.
How to Describe a Problem to a Technician
Good details shorten the visit. Mention when the problem started, whether it happens every cycle or randomly, any sounds, smells, or error codes, and anything you already tried. Photos of the model label and the symptom are very helpful. The more precisely you describe the issue, the more likely the technician arrives with the right part.
Bake and Broil Element Failures
A glowing bake element that blisters, cracks, or goes dark means the element has failed. Elements are simple to test with a meter and are a common, affordable repair. Turn off the breaker before touching any wiring. If both bake and broil are dead, the problem is more likely a control board, a thermal fuse, or the selector switch.
Typical Repair Cost Ranges
These national ranges help you set expectations before you call. Your exact quote depends on the model, the failed part, and labor time, and it is always given upfront.
| Service | Typical national range | Notes |
|---|---|---|
| Diagnostic visit | $50 – $150 | Waived with any repair |
| Refrigerator repair | $200 – $500 | Flat-rate quote before work |
| Washer repair | $125 – $500 | Flat-rate quote before work |
| Dryer repair | $150 – $500 | Flat-rate quote before work |
| Dishwasher repair | $100 – $300 | Flat-rate quote before work |
| Oven or range repair | $100 – $400 | Flat-rate quote before work |
| Warranty | 90 days | Parts and labor |
Frequently Asked Questions
Do you offer same-day appliance service?
Yes. Same-day diagnostics are available when scheduled, and our technicians carry common OEM parts so many repairs finish in one visit. Call (470) 847-9076 to reserve a window.
What should I have ready before the technician arrives?
Locate the model and serial number label, write down any error codes, and note when the problem began. Clear a path to the appliance so the technician can work safely.
Should I repair or replace an older appliance?
As a rule of thumb, if the repair costs less than half of a new unit and the appliance is under about twelve years old, repair is usually the better value. We will tell you honestly if replacement makes more sense.
Is the repair covered by a warranty?
Every repair includes a 90-day parts and labor warranty. If the same problem returns within that period, we come back and make it right.
Need an appliance fixed? Call (470) 847-9076 or request service online.
Related: Appliance repair · Refrigerator cost guide · Repair or replace