Washer Drain Pump Filter: How to Clean It

Clean the washer drain pump filter every few months by placing a towel and shallow pan under the access panel, slowly unscrewing the filter, removing lint, coins and debris, and screwing it back in tight; it prevents drain errors, odors and leaks.
Where it is
On most front-load washers the filter sits behind a small panel at the bottom front. Top-loaders usually have a filter or screen in the drain hose or tub.
Steps
- Unplug the washer.
- Place a towel and shallow pan under the panel.
- Open the panel and use the small drain hose if there is one.
- Unscrew the filter slowly and remove debris.
- Rinse it, replace it and tighten fully.
Why it matters
A clogged filter causes slow draining, error codes and standing water, and makes the washer smell.
If it still will not drain
The pump itself or the drain hose may be blocked or failed. See washer not draining and Kenmore washer not draining.
Prevent clogs
Check pockets, use mesh bags for small items and clean the filter regularly.
Frequently asked questions
How often to clean it?
Every three months.
Why is there so much water?
The tub drains slowly; use a pan.
Can a sock clog it?
Yes.
What if the filter will not turn?
Do not force it; call a technician.
Do top-loaders have one?
Some do.
Seasonal Care for Georgia Homes
Spring pollen clogs vents and filters, summer heat pushes cooling systems, fall brings leaves around outdoor vents, and winter cold can stress water lines in unheated garages. Use the change of each season as a reminder to clean filters, inspect hoses, and confirm that appliances are running smoothly before you need them most.
What Happens During a Wash Cycle
A washer fills through two inlet valves, agitates or tumbles the load, drains through a pump, and spins to extract water. A lid or door switch, a water level sensor, a drive motor, and a control board coordinate each step. When the machine stops mid-cycle, flashes an error, or leaves clothes soaked, one of those parts has usually lost its signal or power. Reading the sequence helps a technician narrow the fault quickly.
Preventive Maintenance Calendar
Every few months, take ten minutes to vacuum coils, clean filters and lint traps, inspect hoses and gaskets, and run cleaning cycles. Once a year, schedule a vent cleaning and a visual check of power cords and water lines. Preventive care costs far less than emergency repairs and keeps warranties valid.
When Repair Beats Replacement
Most washers last ten to thirteen years. For a washer under eight years old, repairing a pump, valve, switch, or belt is nearly always worthwhile. If the tub bearings or transmission have failed on an older machine, cost comparisons matter. A clear estimate before work begins lets you decide without pressure.
Why Metro Atlanta Homes Face Unique Appliance Wear
Clayton County and the surrounding Georgia suburbs share long humid summers, heavy pollen seasons, and frequent thunderstorms. Heat and humidity increase the load on refrigerators and dryers, while power surges from storms shorten the life of control boards. Surge protection, good ventilation, and regular cleaning are simple steps that protect every appliance in the home.
Energy Efficiency and Utility Savings
A well-maintained appliance uses less electricity and water. Dirty coils, clogged vents, worn gaskets, and weak heating elements all force the unit to run longer. Fixing them can reduce utility bills noticeably through the summer. Keep appliances level, avoid overloading, and use energy-saving cycles where they make sense.
Power Surges, Storms and Electrical Protection
Georgia thunderstorms and utility switching can send voltage spikes through household wiring. Control boards and sensors are the first parts to suffer. Plug major appliances into properly grounded outlets, consider a whole-home surge protector, and unplug sensitive units during severe lightning. If an appliance dies right after a storm, tell the technician, because it points straight toward the control board.
Serving Clayton, Henry and Fayette Counties
Service Lead Heroes technicians cover Jonesboro, Riverdale, Morrow, Forest Park, Lake City, Lovejoy, and nearby cities in Clayton, Henry, and Fayette Counties. Call (470) 847-9076 to schedule, and describe the brand, model, and symptoms so we can arrive prepared with likely parts.
Safety Habits Every Household Should Follow
Keep the area around appliances clear of cardboard, cleaning chemicals, and clutter. Never defeat a safety switch, and replace damaged cords immediately. Test smoke and carbon monoxide detectors, especially if you have gas appliances. Teach everyone in the home where the gas shut-off and the electrical panel are located.
Renters, Landlords and Property Managers
Rental properties need quick, documented service to keep tenants comfortable and protect the unit. Landlords can approve repairs by phone, receive a written invoice, and schedule access with the tenant. Tenants should report problems promptly and avoid DIY electrical or gas work, which can create liability.
Warranty, Home Protection Plans and Paperwork
Check whether your appliance is still under the manufacturer warranty before paying for service, and keep receipts and model numbers together. Home warranty plans may require their own approved contractors and may limit coverage for pre-existing issues. If you pay out of pocket, keep the invoice, because our 90-day parts and labor warranty is honored with that record.
Spin Problems and Wet Clothes
Clothes coming out dripping wet usually means the drain is restricted, the lid switch is not registering, or the motor coupling, belt, or control is failing. On direct-drive models, a worn motor coupler is a common and fairly inexpensive repair. If the drum spins by hand but never spins during a cycle, a technician can test the motor, the speed sensor, and the board in sequence.
Parts Availability and OEM Quality
Technicians who stock common OEM parts can often finish a repair in a single visit. Aftermarket parts vary in quality, and some void warranties. Ask whether the part is OEM, and keep the old part for your records. Model and serial numbers on the appliance label let the technician order the exact match.
How to Describe a Problem to a Technician
Good details shorten the visit. Mention when the problem started, whether it happens every cycle or randomly, any sounds, smells, or error codes, and anything you already tried. Photos of the model label and the symptom are very helpful. The more precisely you describe the issue, the more likely the technician arrives with the right part.
When to Call a Professional
Stop and call a technician when you see burning smells, sparks, water pooling on the floor, a tripping breaker, or gas odors. Electrical, gas, sealed refrigerant, and high-voltage work present real safety risks. A homeowner can clean and reset, but repairs involving live circuits should be handled by trained professionals.
Level Machine, Balanced Loads
An unlevel washer shakes, walks across the floor, and triggers off-balance errors. Adjust the four feet until the cabinet does not rock when you press diagonal corners, and tighten the lock nuts. Wash bulky items such as comforters with a couple of towels so the load stays balanced. Persistent violent shaking after leveling can indicate worn shock absorbers, suspension rods, or drum bearings.
Water Supply Problems
If the washer fills slowly or not at all, check that both hot and cold supply valves are fully open and that the inlet screens are not clogged with sediment. Kinked hoses and low household pressure can mimic a bad inlet valve. Replace rubber hoses every five years, or switch to braided stainless lines to reduce burst risk, which matters most in laundry rooms with finished floors below.
What Our Diagnostic Visit Includes
Every visit starts with a full inspection, test of the suspect components, and a flat-rate quote before any work begins. The diagnostic fee is waived when you approve the repair, parts and labor are covered by a 90-day warranty, and same-day appointments are available when scheduled. You approve the price first, so there are no surprises.
Typical Repair Cost Ranges
These national ranges help you set expectations before you call. Your exact quote depends on the model, the failed part, and labor time, and it is always given upfront.
| Service | Typical national range | Notes |
|---|---|---|
| Diagnostic visit | $50 – $150 | Waived with any repair |
| Washer repair | $125 – $500 | Flat-rate quote before work |
| Warranty | 90 days | Parts and labor |
Frequently Asked Questions
How much does washer repair cost in Georgia?
Costs vary by part and labor. The diagnostic visit usually runs $50 to $150 and is waived with any repair. You receive an upfront flat-rate quote before work begins, so you decide with the full price in hand.
Do you offer same-day washer service?
Yes. Same-day diagnostics are available when scheduled, and our technicians carry common OEM parts so many repairs finish in one visit. Call (470) 847-9076 to reserve a window.
Is the repair covered by a warranty?
Every repair includes a 90-day parts and labor warranty. If the same problem returns within that period, we come back and make it right.
What should I have ready before the technician arrives?
Locate the model and serial number label, write down any error codes, and note when the problem began. Clear a path to the appliance so the technician can work safely.
Need it fixed today? Jonesboro Appliance Repair serves Jonesboro and Clayton County with same-day diagnostics. Call (470) 847-9076 or request service online.
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